Holiday Stationstores Restaurant,Store,Fast food in Crystal

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#42 Aus 53 in Crystal
4.6
52 Rezension
Ambiente
4.6/10
Essen
4.6/10
Innere
4.6/10
Preise
4.6/10
Service
4.6/10
Mehr Details
Preis & Küche
$ International
Restauranttyp
Restaurant, Store, Fast food
Um
According to the visitors' opinions, waiters offer delicious coffee. From the guests' viewpoint, the staff is inattentive here. A number of reviewers say that the service is professional. From the guests' point of view, prices are attractive. But Holiday Stationstores hasn't achieved a high rating from Google users.
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52 rezensionen
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One of the worst customer service I’ve experience with gas station staff. One of the 6am staff was very rude when I asked about a gift card being used for gas and when he didn’t understand he told me to stay inside while he went out to the station my car was at. He then proceeded to come back and take my gift card. When I returned to my car my sister told me the staff was pressing the 87 button before going back in. So she told me to double check with the staff before pumping gas. She then went and got the staff and when the staff came out he grabbed the gas pump and looked at my sister and me without saying anything and pressed a different gas button and handed me the gas pump. When the interaction got done he just walked away and my sister had to remind him to give our receipt back because he grabbed it. Honestly as my second time pumping gas as I am going to take my drivers test in a few days. This staff was not very helpful, the least he could do was tell me the correct way instead of just staring at us outside like we wasted time on his whole shift. Why even work at a gas station if you’re going to get mad at people who are learning to pump gas. The math is not mathing here. If I could leave 0 stars is would but google doesn’t allow that.
It was clean and well stocked. Prices were good. Line inside was long and 1 cashier for like 5 minutes and he was tied up with that one customer that couldn't decide which scratch off tickets he wanted then finally another cashier came, like where was she 5 minutes ago? Now there was like 7 people behind me. 🙄 But other than that place is great and has a touch less carwash.
Stopped going here after a number of years as a customer because the older lady that works there in the mornings was extremely rude to me on more than one occasion. As a customer i know people have bad days but she was flat out rude. Now i go to a different chain of convenience store and the people there are much more friendly.
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Derek P.
Quelle: google
2
5 years ago
The dryer in the the car wash here is horrible. It never dries my vehicles off. It more or less just blows the water around on the surface. Also today when getting out of the truck I slipped on the ice because they don’t salt the parking lot well enough.
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Terry Lee
Quelle: google
6
9 months ago
Everything can be found cheaper somewhere else. Their gas gives poor mileage and causes buildup in carburetors. I would not use in a small engine.
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Kag
Quelle: google
2
5 years ago
Pulled in for the first time as I work in the area. A very very kind gentleman told me before I walked in to pay for my gas offered me the rest of the gas he paid for as his tank was full. I happily pulled in behind him to take the gas he offered me. The old white manage quickly reset the pump before I could start pumping. I knew this because he paid with cash and the pump doesn’t just reset unless a card is used. I go in to pay for my gas and the nice lady informs me someone left money in the pump. The old manager quickly told her to shut it and forced me to pay for gas. Im not too upset but it just shows the morals of the manager and I will never be coming here again.
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kunle oshin
Quelle: google
2
2 years ago
Today was the second and worse customer service experience i will have at this gas station, the white lady at the canter at 8pm tonight 10/17/2021 is such a horrible and very disrespectful representative. This is the second time she will be talking to me rudely without any provocation even others that were there were surprised, she lack all manner of decency, I just hope the management do something about her and her poor attitude before she push all their customers away. I will never step into that gas station again never.
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Dzeki 29 M
Quelle: google
2
4 years ago
Me and my family use this gas station for over 17 years and finally we decided to spend our money elsewhere. There is so many reasons but mainly is because of gas prices and worst carwash in area. On average You will pay 3 to 4 dollars per tank more than any gas station in area. Next time You need gas look around and You will get surprised. Carwash is joke, after wash there is still soap on your vehicle and watch for scratches on your car because brushes are out of adjustment and very old. Staff there is very helpful and pleasant. They know about this issues and they keep hearing complaints but management and owner simply ignore. My review is for other costumers to know not for managers and owners. I don't care about they respons and how they feel bad about costumers experience. I'm done with this place. Good luck!!
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Paul Miller
Quelle: google
2
5 years ago
I’ve been a customer here for 15 years fueling all my plow trucks at The Crystal Holiday This is a busy store and 7 out of ten visits there are no less than 5 people in line and one cashier ringing and two others doing something much more important than ringing up customers.During my visit last night a cashier who’s been working there no less than 3 months who has sold me cigarettes and seen my I’d knows who I am out of the blue asked to see my I’d. As a regular known customer 53 years old I’ve had enough. I’m going to Bills superette great service when more than 3 people are in line they immediately open a new register. BILLS appreciate customers!
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Justin Ayd
Quelle: google
10
5 years ago
Specifically in response to those who don't think you should have to wait in line for a fully automated car wash. The average wash takes 5-6 minutes (based on my last four experiences). If there are seven cars in front of you, you will be waiting 35 - 42 minutes. If you can't wait, then you need to find a different wash to bring your car to. I've waited 5 - 35 minutes for a wash in the past. Over estimate how long it will take, and build that into your schedule. People enjoy this wash in particular because it is automated; it's just you and the wash. There isn't a human component. But with that comes an unpredictability for how long the wash will take.
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