IHOP Restaurant,Fastfood in Charles Town

Name: IHOP
Address: 134 Jefferson Crossing Way, Charles Town, United States
Telephone: 13047248300
Rating: 3.5

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Vereinigte Staaten

Restaurants

IHOP

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#17 Aus 58 in Charles Town

7.0

29 Rezension

Ambiente

7.0/10

Essen

7.0/10

Innere

7.0/10

Preise

7.0/10

Service

7.0/10

Mehr Details

Preis & Küche

$$$ American, Fastfood

Restauranttyp

Restaurant, Fastfood

Information

+13047248300

134 Jefferson Crossing Way, Charles Town, Vereinigte Staaten

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Website IHOP

Come here and degust nicely cooked hash browns, omelettes and bacon. Most guests recommend trying tasty crepes, waffles and French toasts. Here you can have good coffee or good juice. This restaurant is famous for its great service and friendly staff, that is always ready to help you. In accordance with the visitors' opinions, prices are low. There is a cool atmosphere and terrific decor at Ihop. This place scored 4 in the Google rating system.

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Charles Jolley

Quelle:

A day ago

Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 4

3 weeks ago

Kathryn Cross

Service Dine in Food: 5 Service: 5 Atmosphere: 5

Kelly Miller

2 months ago

The waitress charged for my child even though kids eat free so paying the bill was a disaster. She brought me a new receipt and told me it was fixed but my cash app text showed that I was charged the full price. I had to end up speaking with a manager who had to do a refund and repayment. This process added at least 15 minutes to my check out time. Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

Bradley C

I have been to this ihop at least 25 times and probably spent close to $1000 including minimum 18% tips for the waiter or waitress even though half of that amount is usually food to go. This ihop has just lost a customer for good. After ordering a 3 egg omelet with cheese and mushroom, I got what looked like a 2 egg omelet with one kraft single slice on top and 4 tiny mushrooms. I didn't feel like complaining so I just ate it, plus I wanted to get some food for my wife. I ordered a Cali turkey melt with fries and said I'm still really hungry, I'd like an extra order of fries. She brought out the bag. I checked inside and saw one sandwich and one container of fries. I called her back and said I'm sorry but there I ordered an extra serving of fries there are only the fries that came with the sandwich. The story goes on way too long for a Google review, but it included the waitress getting berated in the kitchen by a cook or manager so loud that the entire restaurant could hear, a manager telling me nope you got two orders of fries (in one medium size container?) and walked away (the waitress did apologize and I felt bad for her), and when I came home the attached photo was the $13 turkey melt! My wife called the restaurant and the manager (he said his name was Jeff, and when she asked for his full name, he said "it's just Jeff" and he said "is this about the guy with the fries (like I committed a felony for daring to ask about it)? He then proceeds to tell her that he wants to make the customer happy, yet 2 minutes later says that there's nothing he can do about it but to call Ernest tomorrow morning (isn't this guy the manager?). He then proceeds to tell her that he's cutting costs (or I've been ordered to cut costs). That explains everything, I guess, including why I got 2 meals of lesser quality than a neighborhood McDonald's for $38! I do feel bad for the waitstaff as they generally have always been pleasant, but whoever owns our manages this restaurant should shut the place down if this is the experience and paucity of food they are going to give people (including some guy in the kitchen screaming at a waitress and trying to make me feel like I'm cheap). By the way, the folks at the table behind me looked at me as I was going out and said they felt sorry for me and that trying to pawn that off as two orders of fries was ridiculous ... and that's without even looking at the "turkey Cali melt" which is supposed to have turkey and a four cheese blend. Am I the only one that barely sees a pathetic amount of "turkey" and zero cheese?). So I might not be the only customer you lost tonight. Food: 1 Service: 1 Atmosphere: 1

Food: 1 Service: 1 Atmosphere: 1

Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5

3 months ago

polly moore

Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 4

Our experience was wonderful. We were there for breakfast and our server Hailee was totally on the ball. Very attentive to our needs. It was a very busy time in the restaurant but everything went very smoothly. Service Dine in Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 4