Clients don't highly appreciate meat sandwiches at this fast food. Food delivery is an important advantage of Jimmy John's. Most guests note that the staff is cool here. The fast service displays a high level of quality at this place. But this spot is not highly appreciated by Google users who assigned it a below average rating.
They pit meat on my girlfriends veggie sandwich and left tomatoes on when qe asked for none just super disappointing and of course gf doesn't want to go bacm
Service
Take out
Meal type
Lunch
Price per person
$20–30
Food: 1
Service: 4
Atmosphere: 2
This is by far the best Jimmy John's the GM Christopher is freaky fast and has the best customer service .
The store is always clean and Christopher and his staff is awesome.. so friendly and serves the best sandwich's . .
Great job Christopher . .
Food: 5
Service: 5
Atmosphere: 5
By far the worst place to eat in Johnson county they have roaches everywhere the managers above the inshops don't care about anything it took calling OSHA to get a A/C fixed they don't know how to treat the employees or the customers when these managers work for example (David Byrd,and Scott Hinz ect,) putting teenagers in a messed up work environment just cuz they don't wanna do whats right around there
Food: 1
Service: 1
Atmosphere: 1
They never disappoint. Any time I’ve been here it’s been fresh, unbelievably tasty and the staff is always generous
Service
Dine in
Price per person
$10–20
Food: 5
Service: 5
Atmosphere: 5
Walked in the door, and 4 employees were standing around talking. Nobody else was in the store. As I walked in, I said "Hello" to the guy at the counter and again said, "Hi, how are you doing today?" I didn't get a response back. As he was too busy listening to two other employees talking. Once again, I said, "Hello?" and he replied with "what do you want?" I replied with "good thanks for asking. I will take a foot long with tuna." He replied, "You want two number 1s?" I said."No, I want a tuna foot long. What is number one?" As I'm looking up to the board, he replies with "ok foot long tuna." Turns and looks at the manager and the young lady still talking. Assuming he is waiting for me to pay. I don't know. I asked again. "Can I get a tuna foot long?" He replied with "yes, $16." I asked."What is on it?" and he replied,"lettuce tomato cucumber and cheese." As he is telling me this another employee pulls out the bread which clearly was not a foot long and I ask "is that a foot long" which the guy replied with "we don't have foot longs. Do you still want it." I said sure. I'll take it. I can eat the other half for lunch. Tomorrow, " the guy at the counter replied,"Make sure to frigerate overnight." which I replied. "Thanks, I will."
About 30 seconds later, the lady put the sandwich on the counter and didn't say a word to me if it was mine or it was ready. Not a word. I walked over to grab the sandwich that didn't have a bag or napkins, and I turned to walk out and thinking to myself, why isn't there a bag or napkins, which was odd. I turned around to go back to the to-go counter and asked, "Does it normally come with a to-go bag and napkins?" she points a finger at the bags on her side of the counter. So I reached over to the to-go counter to their side and grabbed the to-go bag. While looking for napkins, I didn't see any, so I grabbed some on their side of the counter, once again. Felt strange. As I turned to walk out, I nicely said, "Have a great day" to the gal. No response. Continue past the register. I told the guy at the register, "Have a great day. Also received no response.
Normally, they would ask if it's for here or to go.
Experience wasn't something I would consider exceptable for anybody.
Your customer service is abysmal. I'll spend my money at your competitors now on.
Threw the sandwich in the trash and went next door to Quicktrip.
Date and time. 7-27-23 at 12:48pm
Service
Take out
Meal type
Lunch
Price per person
$10–20
Food: 1
Service: 1
Atmosphere: 1
I didn't eat here, but one of the employees named Matt, who had just finished his shift, saw me struggling in the Quik Trip parking lot next door to put air in my tire. He helped me and got me on my way. Thanks for going above and beyond!
Ordered an online pick up a wrap, unwitch and a salad they let me know when I got to store they didn’t have the salad so I got another unwitch instead got home and didn’t have my wrap they gave me the wrong order so I called for a refund got hung up on called back got told I got a full refund and hung up on again before I could get a word out still don’t have the refund worst Jimmy John’s I’ve ever had
Service
Take out
Meal type
Dinner
Price per person
$10–20
Food: 2
Service: 1
Atmosphere: 1
I don’t know his name, but he had a pony tail. He was running the show by himself for awhile. 12 people had ordered and people kept coming in. This guy was taking orders and whipping out peoples food like a pro. Mad respect to handle the pressure.
Food: 5
Service: 5
Atmosphere: 5
This is my favorite Jimmy John's location in overland Park and Olathe. The quality is on point and the service is always pleasant and quick. I'm always willing to drive a bit longer and pass other Jimmy John's in order to eat here. Definitely worth it!
