Karen Blixen Coffee Garden and Cottages Restaurant in Nairobi

Name: Karen Blixen Coffee Garden and Cottages
Address: Karen Road, Nairobi, Kenya
Telephone: 254111969720
Rating: 3.4

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Karen Blixen Coffee Garden and Cottages

Rezensionen

#1584 Aus 6603 in Nairobi

6.8

10 Rezension

Ambiente

6.8/10

Essen

6.8/10

Innere

6.8/10

Preise

6.8/10

Service

6.8/10

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Preis & Küche

$ International

Restauranttyp

Restaurant

Information

+254111969720

Karen Road, Nairobi, Kenya

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Website Karen Blixen Coffee Garden and Cottages

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Jens Kuehn

Quelle:

2 weeks ago

We went to the restaurant for coffee and cake. We expected something special - considering the prices higher than in most European traditional patisserie (a piece of cake is 1600,—). The service was friendly but very slow; and obviously bad or not trained at all and very inexperienced. We waited about 30 minutes for the coffee. Coffeepots were not clean - one had even red sauce on the outside so I asked for a replacement. We waited about 10 minutes more for the three pieces of different cakes. The presentation was nice (but not a wow effect). All three of us experienced a strange taste, nearly simultaneously. It was a taste of chlorine or some kind of cleaning product. You could even smell the chlorine. After we complained to our waitress, it took another 15 minutes until a head waiter came who apologised and told us that the manager would comes. This took another 5-10 minutes. He confirmed that the cake was not good and asked if we wanted to order something else which we denied. We asked for the invoice - another 10 minutes of wait. Instead of inviting us (considering that this chlorine could be harmful) they just took off the cake from the bill. The worst gastronomical experience of our 2.5 weeks in Kenya (and the most expensive too); on our last day before leaving home.

Passenger53885224024

Quelle:

2 weeks ago

Beautiful location in Nairobi convenient to many attractions (Karen). Many hidden jewels on the property. Beautiful pool area. Stayed in the suite, with 2 rooms and a living room in the middle. Rooms were very clean, large and beautifully renovated. Wonderful service and Food.

Martha Ohenga

Quelle:

4 weeks ago

It’s sad to give such a beautiful space 3/5 . The service was questionable. Took the waiter about 20 min intervals to bring each drink (3 drinks). We ordered medium rare steak and mushed potatoes, it came fully well done and the mushed potatoes were chunky and dry. The pizza was 3/10. The salad was good though . The ambience is at least a 10/10 this space is just WOW!! They just need to work on the food menu and the service

Evonne A

Quelle:

3 weeks ago

The buffet lunch was lovely with a great variety. The griĺl station had tasty barbecue meat. The pasta station had a wide variety of sauces and condiments. We were a party of 17 and had great service from the waitresses Juliet and Miriam who were very attentive and friendly. I highly recommend.

raiyaz a

Quelle:

2 months ago

The last time i was there was years ago when it was Tamambo so I decided to have a look and see how the place is after they left and my oh my the experience there was lovely. At the entrance met this gorgeous lady, Carol who was very hospitable and ever smiling, spotted a nice and lovely place for me to sit. My server Moses was very diligent and quick to service. I was sitted at what they called the cabanas where i had a very good view of the restaurant thanks to Carol whom was also very patient with me and kept checking up on me since i told her its been years since i was there. I was briefed about the history of the place and gathered some new information i did not know about the place thankyou Carol. The staff in General had very good coordination in service and were all wearing smiles on their faces.|Rest assured I'll be coming back and if you are looking for a spot to have dinner Karen Blixen is the place to be. Be sure to ask for Carol and you wont get disappointed. Here's to 5 star experience

Will Cowell

Quelle:

2 weeks ago

We went to the karen blixen restaurant, we did not stay at the hotel. Beautiful location in a beautiful well kept garden. The food was good. Three of us ordered fish and chips and one of us a burger, both dishes although pricey they were good. Our biggest let down however was the service. Both dishes that we ordered came with French fries. There were four of us and they brought us 1 tiny sauce cup with ketchup barely enough for 1 person. Right away we requested for 2 more although you would think that for the price we paid for food we could each have our own. Then we spent our whole meal waiting for our ketchup to come and on 3 occasions we asked and even had to get up almost to the kitchen to ask again and again for ketchup. Finally by the time the ketchup arrived we were all basically done with our meals. Then we wanted to order more drinks but there were no waiters around to order from. Our waitress only came back quickly to bring us our bill. For such a high end restaurant the quality of service does not match in a place where they charge you 900 shillings for a scoop of ice cream, you would expect much better service. Unfortunately it's not the first time we encountered this issue here.

Mary Bernadette

Quelle:

2 weeks ago

I did not like the service, it was too slow and they prioritized whites. It took us 10 minutes to sit and another 40 minutes for a waiter to come to take our orders. The racism was so palpable, we therefore decided to go eat at another location. Its very sad when you face racism from your own country men.

Maretha Grobler

Quelle:

3 weeks ago

We had a corporate function at Karen Blixen Coffee Gardens in the Atrium. It is an amazing venue with warm and friendly people. The food was outstanding and well presented. Christine Nyawira was our event coordinator, she was unbelievable professional and helpful. The whole team was outstanding.

Lindsay Pollard

Quelle:

3 weeks ago

The atmosphere is beautiful and old world Kenya. The food was magnificent and the service was top notice. We had a wonderful lunch here and hope to go back soon.

Roomys Kitchen

Quelle:

A month ago

Hi. Nice place to sit with family for cosy lunch. But a lot of things went not the right way. Beginning with the reservation, it was mismanaged, and service was terrible, very slow. Drinks took 46 minutes, and most of the drinks were wrong, not the ones asked for. I'm totally disappointed. Nice steak though

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