I had the best experience at this place the staff was friendly and the patties were EXCELLENT i ordered the fish and chicken would definitely recommend this place.
Service
Take out
Price per person
$10–20
Food: 5
Service: 5
This place used to sell the best patties; the last few years its has been going down the hill. Bought some "pate mori" cod fish patties and the amount of onions inside the patties was ridiculous. They may as well call it ONION Patties. The picture I am posting is only from 1 patty. The bread used to taste better as well. Because most Haitians like and accept the mediacresity, I imagine the owner will make no effort to improve things. We see the result of mediacrety in Haiti.
I recently visited LA Bakery with the hope of enjoying some Haitian Patties and a soda. Unfortunately, my experience was far from pleasant, and I feel compelled to share my feedback.
Upon arriving, I sent my daughter inside to make the purchase. She accidentally picked up a lemonade instead of the Jupina soda I had requested. I immediately called out to correct the order, and my intention was merely to exchange the lemonade for the soda I wanted. However, things took an unexpected turn.
The staff member inside the bakery refused to make the simple exchange. I was not seeking a refund; I only wanted the correct item. To my disappointment, my polite request was denied. In an effort to resolve the matter, I went inside the bakery myself, hoping for a more understanding response. Regrettably, my request for an exchange was still declined.
What upset me most was not the inconvenience of receiving the wrong drink but the poor customer service I encountered. As a first-time visitor to LA Bakery, this experience left a lasting negative impression. To add to the disappointment, the Patties I purchased were not even fresh, which further diminished my overall satisfaction.
I understand that businesses may receive mixed feedback, but I couldn't help but notice that there have been numerous unfavorable reviews about this establishment, and it appears that little has been done to address these concerns.
I strongly believe that customer service is a fundamental aspect of any successful business. It is with this in mind that I feel compelled to share my experience. I sincerely hope that LA Bakery takes this feedback constructively and considers revisiting their approach to customer service. While I may have had a disappointing visit, I genuinely wish for improvements in the future, as I have no plans to return to this establishment.
I stopped going there once that guy that is definitely not the owner was offended and became very disrespectful to me because I asked for freshly made bread which they usually have. He's not part of their family I can tell. Those that are family all look alike, nice and good looking definitely educated. He's the complete opposite. They should keep him in the back. You don't put people like this in front of your business. Haitien people don't care about reviews, because they know they loose you someone else will come. I should know better. Let me eat Publix bread now where respect is mandatory to the customers.
Ive only learned about this bakery a few months ago and it has become my go-to bakery when I am in the North Miami-Dade area. The BEST hearing patties anywhere have replaced the beef as my favorite patty. We get a dozen and take the weekend to finish them up!
