McDonald's Fast food in Elk Grove

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#436 Aus 553 in Elk Grove
4
10 Rezension
Ambiente
4/10
Essen
4/10
Innere
4/10
Preise
4/10
Service
4/10
Mehr Details
Preis & Küche
$$$ Coffee Shop, Fast Food, Hamburger, Breakfast
Restauranttyp
Fast food
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10 rezensionen
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I witnessed a tow truck driver come in to use the restroom and was told he has to buy something in order to use it, excuse me? He works on the road helping stranded people! The least you can do McDonald’s is make it easier for him to do his job, then him trying hunt down a restroom! What or who is he hurting??what is wrong with your employees? Ronald McDonald wouldn’t behave this way?? This is supposed to be family friendly environment not the corporate greed it apparently has become, I won’t come back, the food is not all that great anyway. Atmosphere: 1
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Shonna K
Quelle: google
2
A month ago
The supervisor on duty today, Ron, does not need to work in hospitality! I walked in the door & proceeded to the restroom before ordering. The restaurant had several customers and employees in the hall heading toward the bathroom & he came out from behind the counter to yell “the bathrooms are for paying customers only!” I waived my money in my hand & let him know that I am a paying customer, then proceeded to the restroom. There were employees in the restroom discussing how his moods are & how he doesn’t treat them properly! I have been in hospitality for over 20 years in all positions including upper management & have never experienced anything like that! McDonald’s is a family establishment & that supervisor does not belong in the industry!
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Ian
Quelle: google
2
3 weeks ago
I was out Doordashing & needed to use the restroom. The young lady at the counter was about to open the door when the manager overruled her and said only paying customers. I said even for dashers & he replied only if you're picking up an order. We're in a hurry when picking up orders & we should've able to use the restroom at places we service. Service Delivery Meal type Other Atmosphere: 1
Order a number 7 extra pickles and Xtra onion didn't receive it fries were cold. Also order a happy meal didn't come with all the food.call and said the were sorry and to come back in and they would fix it .this time food was cold and didn't get all the food.will never go there again. Service Take out Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
Entered restaurant approached counter said to employee standing behind the counter I'd like 2 Sausage McMuffin with egg please. At which point employee behind counter said to me, "If you want to order something, use the kiosk behind you." I said are you serious? Response, "Yes, your gonna have use the kiosk." Turned around walked out the front door. Steer clear of this McD's unless you liked being treated disrespectful by their employees. Meal type Other
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Alice Cason
Quelle: google
6
2 months ago
Not busy. 1 by 1 people came in. Still had to wait for someone to take their order or their money and order. I had to ask for strawberry jelly got instead grape. No salt. Got pepper. But no homeless people in store. Service Dine in Meal type Breakfast Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Pancake
Crystal is amazing. This is one of the coolest McD's around. Smiles, low key, and they gave us extra stuff for a slight delay on the food. To be fair, the slight delay was still quicker than most other McDonald's... It's in the Hood, but they are chill, none the less... Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 5 Atmosphere: 5
The customer service was great and pleasant as well. I used the app to order my food and everything went so smoothly. My food was fresh and hot Service Take out Meal type Brunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Big Mac
I am done!. Mcdonalds has turned into the gheto. The people they hire are slow and cant figure out a simple question. I asked if the prices went up? It took 3 people who tossed it off on each other with attitudes. Than i asked for the manager. I figured out after talking to 4 people that yes the prices went up. Again !!!!!!!!!. Everytime I go and get my coffee I talk to the employees and am overly nice. The employees have the worst attitudes and the manager just let's it be. Than u get a dang attitude to go with ur order. Im done with Mcdonalds and there inflated prices. Food: 1 Service: 1 Atmosphere: 1
All time I make orders here and using restroom without orders, but today employee says me, so I can’t use restroom before buy something I never making order here again after this situation. Very bad service!!! Service: 1
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