Stayed at the restaurant for over 5 hours due to the work i have to complete. Ordered lunch and dinner as well. The food served was fresh and delicious.
The service was definitely the best service i've ever received compared all the other nando's outlet i've ever been to. They were very attending and concern of the food to be served fresh.
The music played kept us enjoying the food and completing the work well. Would definitely suggest this outlet of nando's better than others.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Peri Peri Chicken
It's inside AEON mall bukit rajah klang.
Customer service okay.
Need to order via qr code.
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Peri Peri Chicken
Good tasty food, even if the food judged me. Love the garlic sauce.
Nando's chicken never disappoints. 1/4 chicken is not enough.
The online system for ordering and paying is very convenient but it could become a very cold dining experience. Thankfully the staffs were attentive and friendly.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 4
Service: 4
Atmosphere: 4
Overall it should be 4.5 stars. The environment is good, clean and tidy. Very strong concept of interior design. The service is good and really fast. The food is delicious, high quality, fresh and good portion too. The chicken is juicy and flavored with aroma. The side dishes and drinks are very up to the standard. But the only comment is the portuguese egg tart taste not good and not so fresh. They are alot of sauces for you to choose from to add more flavour to the meal.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 4
Service: 5
Atmosphere: 5
I was at Nandos with my family to have dinner of Peri Peri Soup and other dishes.
It was 9. When arrived, we noticed the volume of the music is too loud not even hearing the people besides us when discussing what to order.
My companion immediately go to the counter to ask for the volume to be slowed down.
The Manager said "This is how our system works. We cannot slow it down."
My companion said, "We are just here a week before and the volume is not like this."
The Manager does not respond.
When my companion came back to the table she told what she has been told.
I immediately go to the counter to complain again. "We are here to eat. Not dancing all night long"
The Manager "The music is not set by us. It's the system" with a face that doesn't want to even entertain customer.
I then replied, "then turn it off if you don't even know how to slow it down."
At the same time, my brother is trying to pay for our order. This is what the manager said "No food to eat" while what we are ordering does have food, Peri Peri Soup with garlic bread x3, Peri Peri Wedges, Peri Peri Fries and Caesar salad.
This is my first time that I went to Nandos with a really bad and worst customer service.
We went there at the same outlet because we are so satisfied going there at 20th September at night. Different staff, different Manager.
But not this time. Hope you take my experience seriously.
Service
Dine in
Meal type
Dinner
Food: 1
Service: 1
Atmosphere: 1
Food was great. But service was absolutely terrible.
Had lunch here during the first day of CNY but oh my... the amount of times I cursed internally..
Looks like they're undermanned but still chose to open.
Firstly, the waiter attending to customers did not bother to wear his masks properly. He was the one that prepared our drinks. I saw him preparing about 5 cups of drinks, and with the drinks infront of him, spoke to others for a few minutes without wearing his mask. God knows how much saliva landed on my drinks. I guess no one follows the new enforcement in Selangor where F&B workers are required to wear masks.
Secondly, my food has been ready for about 10 minutes (I am not exaggerating). It was placed on the counter for that long before the waiter brought the food to us. The 10 minutes of wait time was so bad. Every single minute that went passed, my blood boiled and even thought of walking to the counter to have my food served by myself. When I finally received the food, I said my food is already cold, but the waiter just looked at me and walked away. Great!
Overall, super bad experience in a restaurant that charges this much.
Service
Dine in
Came here last nite with my daughter and take the 1/4chicken, burger and muffin.
Extra good service by your staff who handle the floor. The indian girl who is attentive to customers and always smile.. Assist me and my daughter without being called as she can understand customer need.
Service
Dine in
Meal type
Dinner
Price per person
RM 20–40
Food: 4
Service: 5
Atmosphere: 4
Recommended dishes
Peri Peri Chicken
The place was clean and neat. The staff also very friendly but they only informed me that the ice machine was broken only after I place the order. A bit disappointed actually but not a big deal. The food was great and tasty.
Service
Dine in
Meal type
Lunch
Price per person
RM 40–60
Misrepresentation of the food ordered through QR. I ordered Chrispy cheese burger. The picture shows it comes with fries but according to the store it does not and picture is mere illustration only.
Service
Dine in
Meal type
Lunch
Price per person
RM 40–60
Food: 1
Service: 1
Atmosphere: 1
Table and seats are dirty
Service is lousy and need to use their app to order and need to pay before starting the meal.
Waited for so long only realized after asking their staff about the process.
The service also sub standard as we also paid the service charges but didn’t get what we are deserved, won’t be visiting this branch again
Service
Dine in
Meal type
Lunch
Price per person
RM 20–40
Food: 4
Service: 1
Atmosphere: 1
Recommended dishes
Peri Peri Chicken
