Papa Murphy's | Take 'N' Bake Pizza Pizzeria in Brentwood

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#173 Aus 282 in Brentwood
3.1
15 Rezension
Ambiente
3.1/10
Essen
3.1/10
Innere
3.1/10
Preise
3.1/10
Service
3.1/10
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Preis
$$$
Restauranttyp
Pizzeria
Rezensionen
15 rezensionen
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I visited Papa Murphy's for the first time, expecting to choose between take-and-bake or having my pizza cooked in-store, as indicated on their website. However, I was surprised to learn that this particular location only offered take-and-bake, a detail not clearly communicated by the store. When I requested a refund due to this misunderstanding, the request was denied. Additionally, the staff seemed more focused on chatting and giggling among themselves rather than providing attentive customer service. Service: 1 Atmosphere: 1
This place is trash. I ordered a large pepperoni. It came with less then 20 pieces of pepperoni. Every pizza I order from here is skimpy on toppings and poorly made. Worst PaPa Murphy's I've ever been to. Service Take out Food: 1 Service: 1 Atmosphere: 1
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Mitchell S
Quelle: google
4
6 months ago
Ordered 2 large pizzas over the phone after checking the prices online. Online they were priced at $15.99 each but after picking them up and checking the receipt I had been charged $19.99 per-pizza before tax. Ended up costing the same as it would’ve to just get delivery, might’ve even been more expensive. Service Take out Meal type Dinner Food: 3 Service: 1
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Isabell
Quelle: google
2
A year ago
even with three people it took over 35 minutes to make two pizzas, which can definitely be done faster and they can be more respectful. They were talking about their birthdays being in august or October. We ordered both a stuffed pizza and a simple cheese, which were made incorrectly because it was missing toppings. I would appreciate someone reaching out cause I would love to give you the details and my receipt to see who was working that day. Service Take out Meal type Dinner Price per person $30–50
I have been getting pizza from here regularly for years. Today walked in with service dog and immediately asked to leave by manager. Put dog up and was still refused service then Manager threatened bodily harm as I asked why, I put dog away. He said " I'm going to hurt you" called PD and reported
Four young employees here that can’t seem to keep track of three pizzas. Took over 30 minutes to finish an online order with two pizzas with what seemed like an empty store and no other pizza on the pickup rack. Lots of talking and joking- very little pizza making. Service Take out Meal type Dinner Price per person $1–10
very disappointed, I ordered extra toppings on an extra large pizza, and when I got home I see that none of the extras were put on the pizza, $5 down the drain. 5/02/20, Order # 580978747. Tried calling the location, but they were closed, hoping I hear from them soon. Reading the other reviews, it seems to be a common theme with this location. If this location is not willing to add toppings they should not charge for them. The pizzas have always tasted good.
I was in Discovery Bay visiting family. Decided to skip a big meal prep and order take n bake instead. I went in to place an order for the NY pizza. And requested to have it made without the sausage. I was told that wasn't possible. All of their pizzas were already assembled for the day. I said... "well cant u make one for me now?" Their response was "No". I have never heard such a thing! I know it's do-able cuz I had ordered the same thing at another store near my home and had no problems. PLUS... I was the only person in the place. It's not like they were busy. SO....I called the next closest store which was like 7-10miles away and asked if they would honor my order request. Without hesitation they said of course.
I called ahead for pick-up. The pizza was being made when I arrived. The store was clean and well stocked. I took it home and baked it according to directions. I was somewhat disappointed in that I think I would have preferred a thinner crust. The fault was mine for not specifying thin crust.
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Sophia S
Quelle: google
6
2 years ago
I'm disappointed that the sauce was not spread evenly on any of the 3 pizzas I ordered. It was globbed on one side and missing on the other. I love papa Murphys and hope the young kids working can give the customer service ans effort into the food that these chains require.
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