Santiago's Mexican Restaurant Restaurant in Castle Rock

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#125 Aus 207 in Castle Rock
6.3
13 Rezension
Ambiente
6.3/10
Essen
6.3/10
Innere
6.3/10
Preise
6.3/10
Service
6.3/10
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Preis & Küche
$$$ Mexican
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Restaurant
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13 rezensionen
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I usually order breakfast here multiple times a week, but today was not the best experience. The first burrito I got was cold (cheese wasn't melted, potatoes were cold, green chili was cold) and the cashier said they don't melt the cheese in a potato and cheese burrito (which doesn't make sense because cheese melts when the potatoes and green chili are hot in temperature). The replacement burrito was put into a to-go box (not wrapped as it usually comes), and I was unable to eat it while driving. Upon eating it, I discovered that it is hot green chili when I asked for half and half green chili. My overall experience today was disappointing. Service Take out Food: 2 Service: 2 Atmosphere: 4
J.K.
Quelle: google
10
5 months ago
First time coming here and it didn’t disappoint. Staff were very welcoming even though we went an hour before closing time. Food was amazing. The sauce on top of the pork chop was delicious! I should’ve chosen hot instead of the mild 😅 Service Dine in Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5
Token Garcia
Quelle: google
4
6 months ago
I drove over an hour from out of town because I use to love Santiago's green chilli, but I was greatly disappointed. 😭 I was given cold burnt chilli cheese fries, so gross that we couldn't eat them. The chilli relleno was not battered, it had egg poured over it like a scrambled egg, also overcooked. The once delicious and spicy green chilli was not spicy, not what it use to be. The side of rice and beans was literally a tablespoon of each. The tortillas were cold and not wrapped in aluminum foil or anything. It was so sad and disappointing. The servers were nice to us, although one was very rude to an older gentleman about his order, another staff member came over and helped that situation though. Service Dine in Meal type Lunch Price per person $10–20 Food: 2 Service: 3 Atmosphere: 3
Michael Duran
Quelle: google
10
5 months ago
Absolutely my favorite spot in Colorado for breakfast burritos. An old-time classic. I've been eating these things since I was just a little kid after soccer practice and swim meets. They still hit the spot. They are tiny enough that you could house two or even three if you're really motivated. They're always good and consistent. They always have great service. I love this place Service Take out Meal type Breakfast Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5
If you've ever eaten at a Santiago's you know this isn't it. It's a half fast restaurant with Santiago's name on it. The food definitely is not Santiago's recipes. The food is rarely warm and the cheese is never melted. When you ask, they say they don't melt the cheese. If your food is the right temperature, it will melt. The green chile is not the authentic tasty and hot chile, the flavor is kind of gross actually. I don't plan on ever coming back. Stick to a well known Santiago's that you've been to, or if you've never been to one, try the one in Denver off of Broadway, the one off of Hampden, or the one off of 6th Ave. Service Take out Meal type Lunch Price per person $20–30 Food: 1 Service: 3 Atmosphere: 3
Jen
Quelle: google
4
10 months ago
We grew up on Santiago’s. So I know how good this place was and really still could be. But it’s like they don’t even care anymore. We were at the Castle Rock location this past week. This location has really struggled for quite a while. When we arrived we saw that an entire seating section was blocked off. Okay no big deal. So we chose a table on the side of the restaurant that was open along with everyone else. After the waitress noticed us sitting there a few minutes she came by and said “oh you guys need to order at the counter”. Uh okay. Do they not come take your order anymore at your table? So we went to the counter. We ordered what we wanted and at the end I added a crispy relleno on the side with no chili. He charged me for the entire relleno plate. Uhhhhh. So instead of making him take it off my card I told him to not worry about it. I should have made him take it off. We go sit back down. We then hear the waitress telling the guy at the counter that she blocked an entire section of tables so she doesn’t have to clean them the rest of night. It was 5:00 pm. Must be tough taking orders and wiping tables down when you’re a waitress. Food came out. Sooooo disappointed. Here’s a picture of the $11.50 relleno plate I didn’t want. It’s the size of a child’s meal. We actually laughed about it. Plus the cost of the other items I did want. Seriously…come on. Everything was off temperature…definitely not hot enough. Prayed we wouldn’t get sick. The cheese in the relleno was cold and still in it’s solid form. Oil used to fry the rellenos tasted rancid. Left most of the food on the plate. You know, I get some restaurants are struggling to find good employees. But where’s the owner in all of this? I’m sad for Santiago’s. Your green chili is the only thing keeping you float. We won’t be back.
Not a bad place at all if you are into Mexican burritos. The customer staff and service was excellent, the food preparation was surprisingly quick, the family was well maintained, and the location was centrally located in Castle Rock. I highly encourage others to come visit. Service Take out Meal type Lunch Price per person $30–50
Leah Tounzen
Quelle: google
10
3 months ago
I can't visit Castle Rock without eating here. It's SOOOOOOOOOOOOOO. Good and never disappoints. In fact the last time I week like 2 weeks ago my card only took partial payment and my phone was dead so I couldn't move money from my savings to my checking to cover it like I would of done normally. So the cashier guy (unfortunately didn't get his name) paid for the rest which was over $12. Didn't expect that at all. So high five dude and thanks again for doing that for me. I appreciate you sooooooo much AND AGAIN THE BEST BY FAR MEXICAN FOOD IN COLORADO Service Take out Meal type Dinner Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Enchilada Plate
barb moore
Quelle: google
8
2 months ago
I haven't been for a long time! Loved going there when I was in the Brighton area.. so the stars reflect awhile ago...Can you please open one in Colorado Springs.. not on the north end... but maybe near palmer park and academy! Service Take out Meal type Breakfast Price per person $1–10 Food: 4 Service: 4 Atmosphere: 4
Emily Zavala
Quelle: google
2
3 months ago
My orders are constantly messed up! I called to tell them and the order taker said it was my fault because we had a bad connection. She never bothered to confirm what i wanted. Food is decent, but don't expect them to do it right. They don't offer to re-make it correctly. Service Take out Meal type Dinner Price per person $1–10 Food: 3 Service: 1 Atmosphere: 3 Recommended dishes Indian Taco
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