Shake Shack Somerset Restaurant,Fast food in Troy

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Rezensionen
#275 Aus 507 in Troy
6.3
76 Rezension
Ambiente
6.3/10
Essen
6.3/10
Innere
6.3/10
Preise
6.3/10
Service
6.3/10
Mehr Details
Preis & Küche
$$ American
Restauranttyp
Restaurant, Fast food
Rezensionen
76 rezensionen
Bewertung
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Datum
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Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Veggie Burger
Service Dine in Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 3
Service Dine in Meal type Other Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1
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Cheryl
Quelle: google
8
9 months ago
Meal type Lunch Price per person $10–20
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Pa Houa
Quelle: google
8
7 months ago
Service Dine in Meal type Lunch Price per person $30–50 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Cheese Fries
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Hasan Idriss
Quelle: google
8
3 months ago
Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 4 Atmosphere: 4 Recommended dishes Cheese Fries
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Eric Ulicny
Quelle: google
4
A month ago
Price per person $20–30 Food: 4 Service: 2 Atmosphere: 3 Recommended dishes Veggie Burger
Service Take out Meal type Lunch Price per person $10–20
Pros are that the food is good and service was efficient. We each had a burger and fries with a drink and shake. Everything was correct, hot and ready to eat. I ordered a seasonal shake, maple snickerdoodle - very tasty! Cons are that the mall can get super busy, which obviously means long lines and limited seating in the food court. Although I’ve only been here once, I read a few reviews complaining about the quality, but I thought it was a typical shake shack experience. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Veggie Burger
This is my second review regarding this establishment. My initial review was in Dec right before Christmas. I was not satisfied with the quality of food and as always may it be good or bad I like to leave reviews. I did get a response from the restaurant which I truly was not expecting but thankful someone cared enough to respond. The second thing is corporate followed up with an email and a $35 credit for me to return to the restaurant in hopes my experience would be better. I was there shopping per usual and decided to use the credit given. Instead of getting in line to order I had to order through the app in order to use the credit so I sat in the lobby and did just that. I received a notification stating my order was ready so I went up to the pickup area asked for my food and was asked to give them a moment. Well 10 mins went by and the young lady finally pulls my food from under the lamp. My fries were hard and the liquid cheese was stiff. I guess my biggest question is “why did I receive a notification that my food was ready but had to wait 10 mins before receiving my food?” So, I give up. I think it’s just not meant for me to eat ate that particular establishment. I appreciate the company for reaching out that was very big on their part! Service Dine in Meal type Lunch Price per person $20–30 Food: 1 Service: 1 Atmosphere: 3
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