Sonic Drive-In Restaurant,Fast food in Tuscaloosa

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#183 Aus 285 in Tuscaloosa
6.8
400 Rezension
Ambiente
6.8/10
Essen
6.8/10
Innere
6.8/10
Preise
6.8/10
Service
6.8/10
Mehr Details
Preis
$$$
Restauranttyp
Restaurant, Fast food
Um
The unique characteristic of this fast food is serving good chili, hot dogs and bacon. Many people come to degust tasty ice cream. A lot of reviewers think that employees are hospitable at Sonic Drive-In. Downscale service is something that visitors would like to improve here. Guests rate this place below average on Google.
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400 rezensionen
Bewertung
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I placed a mobile order and after picking it up I realized a lot of the order was missing from the bag, the main food items were not even included even though it was displayed on the receipt attached to the bag. This circumstance coupled with my drink being served to me without a single ice cube brings me no other choice but to rate this location and experience a 1 star. I want to be transparent so that management can respond accordingly to these issues that are of great importance in the fast food industry. I’m hopeful that this location will improve. Service Take out Meal type Dinner Price per person $10–20 Food: 2 Service: 2 Atmosphere: 2
Just went through the drive thru and attempted to get 2 Sonic blasts, and was told rather rudely that the ice cream machine is down. There were several customers in line and this is the 2nd time this has happened. Customer service here always leaves much to be desired but I can't help but wonder if the ice cream machine being down is connected to how busy they were both times this happened. Food: 1 Service: 1 Atmosphere: 1
Love the fact that my grilled cheese was toasted perfected. Usually I go to different sonics and it half cooked and melted, but they did great. Guy forgot my ketchup but the customer service was still good. Service Take out Meal type Lunch Price per person $1–10 Food: 4 Service: 4 Atmosphere: 3 Recommended dishes Chili Cheese Coney
Just left the drive thru at 4:10 pm. The female at the window, never addressed me once. I ordered the #6 with a strawberry cream slush. I couldn’t get the cream slush because she said they weren’t selling ice cream. After 17 minutes in line with only 1 car in front of me, she gave me my hotdog without fries in the bag and my slush. I asked where the fries were, and she said fries don’t come with the #6. I then had to go back thru the line this time 2 cars ahead of me, and 24 minutes later the same none speaking female sold me a small fry for 4+ dollars, without saying hi or bye. Make it make sense. I just moved in walking distance of this place, and will never return. Food: 3 Service: 1 Atmosphere: 1
avatar
Sharon Furr
Quelle: google
4
4 years ago
Stop by Sonic on my way to work the one 15th street in Tuscaloosa and this is what they served me the chill was burnt on my food but couldn’t take it back because I was at work and didn’t notice it until I got to work this should’ve never been served to anyone so don’t go there to eat because it’s like they don’t care what they serve you
Well after grandma, myself & Killa watch ole Roll Tide pop some Booty… we decided to get a “lil high side” and be fancy tonight so Sonic’s it was. I decided to dine with the la’chicken mua’ nuggets (must be French) and Killa went with the mozzarella cheese sticks which I think grandma stole one while he wasn’t looking. We didn’t fuss bout the wait due to after squatting in the sun watching on Nick & the boys do Jesus works it’s understandable. Over all service was nice and the young lady that gave us our order was so kind she slide us a few extra sauces with no charge (fancy huh)
Well, you could chalk it up to it being a holiday today, or just a good employee, but it was a very pleasant and quick experience. The employee who assisted me was very respectful, helpful, and congenial. The food did not take very long to get ready either. (I'm not going to rate food quality here. It IS fast food, after all. However, it was good as well!)
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CMarie
Quelle: google
4
2 years ago
We ordered at 8PM and waited about 25 min for our food. My husband's burger was cooked crispy and looked old and mine was cooked but completely cold. We mentioned it to our server and she immediately ordered a replacement. We received the replacement at about 8:50PM. The burger was hot but the bun was soggy. I didn't mentioned it as we had already stayed long enough. Very Disappointing. On the positive side, our server was extremely pleasant and helpful.
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Macy Dyer
Quelle: google
2
2 years ago
This is pretty ridiculous. If I wanted a bread sandwich I could have done that myself. I mean clearly whoever made this sandwich doesn’t appreciate a good BLT….
Short staffed and the staff would wait until you try to order something before telling you what was in stock. One day they only had burgers and they waited until I tried to order everything else before letting me know. I found that unprofessional and inconsiderate. They need better workers and management. The manager John was the only pleasant person I came across. Everyone else acted like they didn't want to be there and didn't care if you were satisfied or not.
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