Starbucks Restaurant in Palo Alto

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#210 Aus 251 in Palo Alto
2
2 Rezension
Ambiente
2/10
Essen
2/10
Innere
2/10
Preise
2/10
Service
2/10
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Preis & Küche
$ Coffee Shop
Restauranttyp
Restaurant
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2 rezensionen
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Food: 2 Service: 1 Atmosphere: 2
It’s sad that the customer service is very poor here. “We are not affiliated with Starbucks” is the only excuse given when the staff makes a mistake. Furthermore, around 3:50pm on Wednesday, 07/26, the staff at the counter YELLED at a customer, offered no apologies, and treated this person so unprofessionally (and the customer DID speak softly and simply asked for a correction on an order). I would appreciate it if the staff was retrained on basic customer service skills. Thank you. Food: 2 Service: 1 Atmosphere: 2
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