I ordered my drink macha late it looked full when I beat it was super empty I came back to tell them .. and I didn’t stop I went to the window... then they left me waiting for about 7 minutes and there wouldn’t be the window I told them what had happened I paid 7 dollars for my drink so they can give it to me in half and everything else was foam ... the only thing they told me was the other wing don’t go over the box you have applied it for a year and this had never happened to me before
Service: 3
Atmosphere: 3
Terribly slow here. I waited fifteen minutes for a drink, only to have to ask for my drink and it was still made incorrectly. I understand this is a busy location because it serves all of the cave creek area, but my drink had three ingredients in it. I repeated them so many times. Its one thing to be absolutely bumpin and blank when a customer needed help, but this experience was not great. :(
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 4
Service: 1
Atmosphere: 4
Please know that this review is solely based on one girl at this location. The other employees are fantastic, their coffee is good. I asked for caramel apple and she said they were out. I just got it yesterday but I’ll take her word for it. So she says they can do apple juice for the flavor instead, I said ok. Perfect. She said they do caramel drizzle on top, I said “can you just do caramel sauce in the drink?” (Like a few pumps, not just a drizzle) She’s like “no, we’re out of caramel apple.”
“I know, but can you do just the caramel sauce in the drink?” She’s like, “we’re out of caramel apple, we only have caramel sauce.” I ended up not getting a drink because this gal apparently has no sense and can’t understand simple english. Please train your employees better… it wasn’t a complicated nonfat soy sugar free crazy foo foo drink…
EDIT: 12/17/23 I ordered white chocolate peppermint mochas and after I drove away I realized they’d forgotten to add peppermint, too far away to go back and have them remake.
Service: 1
These guys are the coolest! Always right, always hot, always on time with my Door Dash coffee and Banana Nut Bread! My favorite Starbucks location ever!
Service
Delivery
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
