I ordered two drinks and waited 30 minutes because they lost track of one of them. In addition to the waiting, there was no milk or sugar available but didn't want to wait another minute to ask the staff. The manager also had an indifferent attitude, but that is to be expected.
Service
Take out
Meal type
Other
Price per person
$1–10
Food: 1
Service: 1
Atmosphere: 1
I always go to this Starbucks,it is on my driving route, excellent customer service and dedication,friendly!! Thank you so much!!
Food: 5
Service: 5
Atmosphere: 5
Great popular coffee shop, very popular for their friendly, efficient customer service, minimal waiting in line, in and out in a flash, centrally located at Homestead & Grant Rd, it's highly recommended
Service
Take out
Meal type
Breakfast
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Frappuccino
After ordering a tall Americano, my wife and I waited for everyone in front of us and a few people after us before we asked the person who took our order about our order. We were told that the other (Roasted Coffee) area is for Americano coffee...presumably so we should check with that person. We asked the 2nd person at that (Roasting?) counter if they had a coffee for my wife. They reached over and rotated the 3 prepared cups (apparently, to look for names hidden under the insulators) and mumbled something and went back to work. A 3rd person saw us standing there and said my wife's coffee was there and pointed to the three finished cups. Again, the 2nd person reached for the cups one at a time and slid one forward. I said, "All you had to do was say so" to which came the snappy reply, "He did". I said, "We didn't hear it". Again she said, "He said it, I heard him". I said, "So we were standing there for 10 minutes by ourselves because we enjoy it?". Another snappy reply, "He said it, I heard him". On my way out I said, "But the customer didn't hear him". I don't know if it's me, but I never raised my voice or was nasty. I was assertive but not nasty. I honestly don't know what either of us did to deserve this treatment. The condescending, over confident, replies are not appreciated. This Starbucks will never get another penny of my money. I'm confident that this staff doesn't care...
Service: 1
Atmosphere: 1
