Starbucks Restaurant,Store,Fast food,Cafe,Bar in Brunswick

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#65 Aus 108 in Brunswick
7.7
217 Rezension
Ambiente
7.7/10
Essen
7.7/10
Innere
7.7/10
Preise
7.7/10
Service
7.7/10
Mehr Details
Preis & Küche
$$ American
Restauranttyp
Restaurant, Store, Fast food, Cafe, Bar
Um
Come to this cafe for delicious latte, tea or americano. Starbucks is well known for its great service and friendly staff, that is always ready to help you. From the guests' viewpoint, prices are democratic. When you enter this place, you feel the exotic atmosphere. But google users rated this place and it didn't earn a high rating.
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217 rezensionen
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Very disappointed with my experience here today. We ordered a shaken espresso with no milk but sweet cream on the side. The order was passed out with milk in it and was kindly asked to remake with nothing in it as it was far too light and was supposed to be just espresso. The barista that made the drink rolled her eyes, gave out a large sigh and grabbed the drink to remake. She then passed the drink out by just plopping it on the counter with no eye contact, clearly upset with us. That's not good customer service and how dare this employee get mad at us when it was her fault in the first place for making the drink wrong. We are very understanding as we both have worked food service before, so there was rush to remake the drink, I am not sure where the attitude came from but it was like she was a whole different person once she had to remake the drink. Not professional at all, I wish we had gotten her name. Too bad this is the only Starbucks in the area. We just got home only to realize my ice water does not have ice added to it. To make matters so much worse, the lid to the sweet cream was given to us dirty! I took a picture. This is absolutely unacceptable. We both just took our tips off of our apps. We will not be tipping employees if this is the service we get. We won't be coming back. Service Take out Meal type Other Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
Coffee is innapropriately hot, and overfilled. How do I know? Top was poorly secured and I promptly spilled the 200+ degree drink all over myself as i made my way to my vehicle. Starbucks is a dissapointment. Just make Coffee yourself, or go to aroma joes. Food: 1 Service: 1 Atmosphere: 1
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Matty B
Quelle: google
10
A year ago
They had some decent wifi and didn’t seem to care as I worked there for four hours.
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Perrin Gordon
Quelle: google
10
3 months ago
Very friendly crew! Better parking lot for drive thru orders and large inside space to stretch out. Good drinks, too! Food: 4 Service: 5 Atmosphere: 4
Sausage egg and bacon wrap was so cold I couldn't finish it, they took 15 minutes to take my order. Closes at 2:30 pm because staff is lazy and inefficient Service Dine in Meal type Breakfast Price per person $1–10 Food: 1 Service: 1 Atmosphere: 1
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Kasey Marsters
Quelle: google
10
3 months ago
Quick drive-through line and great customer service here in Brunswick Iced coffee and espresso Thank you! —Kasey at Marsters Roofing Food: 5 Service: 5 Atmosphere: 5
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Averi Leaver
Quelle: google
2
6 months ago
We ordered 3 iced pumpkin cream chai lattes and a bacon gouda. The barista rung in 3 pumpkin spice lattes and was rude about it after we corrected her mistake she said that we ordered it wrong. She forced us to take the wrong drinks and re order our order instead of getting a refund. We left with six drinks instead of 3, 3 of which we did not want nor order. We are very unsatisfied and unhappy with our starbucks experience. We will not return. Food: 4 Service: 1 Atmosphere: 1
Witnessed the manager verbally berating one of the other staff. Said staff member appeared to also be pregnant which is disgusting behavior. Service Dine in Meal type Breakfast Price per person $1–10 Food: 3 Service: 3 Atmosphere: 1 Recommended dishes S'Mores Frappuccino
I know we can all argue about the different service at different locations, but over the past few months, I have had exceptional service at Starbucks. I love the Oleato even though it is pricey, and I like the staff that is always well caffeinated. If I need a hot beverage, this is a trusted spot. Service Take out Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes French Press
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Abby Dunn
Quelle: google
2
11 months ago
They'll make your drink wrong, and when you ask for it to be fixed, they'll tell you that you don't know what you're talking about (even though this is your regular order and it's always been right until now) and refuse to fix it. I'm a strong proponent that the customer ISN'T always right, but when I'm used to getting the same thing every time, I think I'd know when it's wrong/different. I spent $5 on a coffee I now don't want.
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