Steak 'n Shake Restaurant in Champaign

Name: Steak 'n Shake
Address: 1709 S Neil Street, Champaign, United States
Telephone: 12173525001
Rating: 2.8

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Steak 'n Shake

Rezensionen

#190 Aus 215 in Champaign

5.6

10 Rezension

Ambiente

5.6/10

Essen

5.6/10

Innere

5.6/10

Preise

5.6/10

Service

5.6/10

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Preis & Küche

$$$ American

Restauranttyp

Restaurant

Information

+12173525001

1709 S Neil Street, Champaign, United States

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Website Steak 'n Shake

Take your beloved with you to enjoy tasty fish sandwiches, steak burgers and chili. Most guests of this fast food note that good ice cream is offered here. You will be offered delicious milkshakes, chocolate shake or coffee. At Steak 'n Shake, you can order food as a takeout. The pleasant staff works hard, stays positive and makes this place wonderful. Many reviewers have noticed that the service is cool. Reasonable prices are to be expected at this place. It's a pleasant place with the cozy atmosphere. But this spot is not highly estimated by Google users who provided it a below average rating.

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Schrecklich

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Kai Yoshisato

Quelle:

2 months ago

First time at steak in shake in about 5 years on New years and night staff was over whelmed and short handed. 3 crew night and they where slammed being only place open at the time. The staff was super friendly and food tastes great and it looked better than the images on the board. That was a good team. Food: 5 Service: 5 Atmosphere: 5

Meghann Hiser

A month ago

I kept giving them second chances and every single time they screw something up or take a ridiculously long time. I ordered ONE *3* piece chicken strip and waited 15 minutes for it. No apologies, nothing. Terrible customer service every single time. Food: 1 Service: 1 Atmosphere: 1

Kevin & Melissa Thompson

3 months ago

Ordered online. Half my order was left out of the bag. Took one bite of sandwich, its fu@king RAW, took pictures. Called store, manager, Shelby, was RUDE. Didn't care that SnS screwed my order, no apology, just kept talking over me while I was trying to explain and telling me "not our problem, call your driver". My driver didn't pack and seal the bags, SHELBY DID. Called my driver (What a nice guy!!) and he explained to me what I needed to do. SnS didn't pay him for doing Shelby's job either, i bet. Got a refund for my missing food from DD ($8 and change) the whole order was $18. Shelby could at least be responsible enough to not give customers hamburger that's not fully cooked. People like Shelby, have NO BUSINESS being in a management position. You best believe I'll be calling corporate in the morning. Service Delivery Meal type Dinner Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1 Recommended dishes Steak Burger

Rick Rogers

4 months ago

Been going to Steak and Shake for 50 years, this was my last meal there. I would have rather seen them close versus what they have become. No service, food wasn't good, shake was good. Just very disappointing from what it used to be. Sonic is better now. Service Dine in Meal type Dinner Price per person $20–30 Food: 2 Service: 1 Atmosphere: 2

Michael Johnson

French fries were room temperature. Burger was great. Place was empty of other diners. Clean. Fast. Service Dine in Meal type Lunch Price per person $10–20 Food: 3 Service: 4 Atmosphere: 3 Recommended dishes Fries

Bubba Hubba

5 months ago

Havent been in a steak n shake for a long time. I don't know if all the restaurant went to self order and pick up your food at a counter but I not so happy with that. I will just go thru the drive thru from now on. Service Dine in Meal type Lunch Price per person $20–30 Food: 5 Service: 3 Atmosphere: 3 Recommended dishes Hamburger

Richard Kinner

6 months ago

This place used to be GREAT but then corporate decided to do away with waitstaff and make it just another semi-fast food restaurant. Order from kiosks. HATE IT!! This business model should be taught in every business school... how to take a business that has been successful for 75 years and destroy it overnight. So sad. Rarely eat at any SnS any more. Service Dine in Meal type Dinner Food: 2 Service: 1 Atmosphere: 1

Silly the Squirrel!

My moms credit card got declined and this nice lady understood our situation and gave us the food anyway. The food is delicious and the workers are very nice Food: 5 Service: 5 Atmosphere: 5

Rose Paul

10 months ago

Even though their kitchen staff was short, everything was made to perfection. I ordered the chili five way and a frisco melt. The woman at the window was kind and professional and greeted me with a smile even though there is stress when it comes to being understaffed. The food itself was warm, tasty, and everything I could've hoped for. Today was one of those days were I really needed something comforting and that's exactly what I received. Thank you Steak N Shake for making me feel better! Service Take out Meal type Lunch Price per person $10–20

doug eckelkamp

Drive thru took 30 minutes to get our food. All three of our burger meals had more sauce than I thought was possible. Threw most of the hamburgers away. Had a 3 hour trip, so wasn't worth turning around. Service Take out Meal type Lunch Price per person $10–20 Food: 1 Service: 1 Atmosphere: 1