Good place during the hours of 10am–3pm, but after that they have 15 year olds working there chatting with friends and touching their phones (ew). Never, ever trust teenagers handling food. Never.
Me and my friend went to this place after more than 5 years with no SubWays. The lady who helped she might already tired or ready for go but she wasn't friendly.
Sandwich was ok but not good.
No pictures
Food: 3
Service: 3
Atmosphere: 5
The subway on E Castro valley is the worst one I’ve ever been too, almost stopped going to subway altogether because of that location- found this place and it’s been SOLID every single time. Everything’s always been perfect and made on time. If you’re looking for an alternative subway because the one on E Castro is so awful, you can stop looking and just go here.
Great place to go whatever time it is. I've gone there with a few noisy friends and the staff were very friendly and patient. I worked there about a year ago and out of all the jobs I've had, this was by far the best one. Wasn't the highest paying, but if you're gonna make an extra dollar an hour, would you not want to enjoy your job?
While I worked there, the employees were amazing, friendly people that I would like to mention but shouldn't. If we had customers that were crabby or just being stubborn, the managers were always ready to drive to Subway from their house and help.
The managers really focus on sanitation there and making sure the customers want to come back. And to this day I still live up to that. I would return to work there as I have been welcomed back, but I live 15 miles away and I don't go to high school in Castro Valley anymore.
Anyways, great place to go, and the employees make everyone feel welcome. I rarely go to any other Subway. I even drove 15 miles to get a sandwich, and then 15 miles back to go to a Smash Ultimate tournament. That's how much I love this location.
Food is good. Haven't had any issues with my Tuna sandwich. Service is good enough depending on who is working that day.
Service
Take out
Meal type
Dinner
Price per person
$1–10
Food: 5
Service: 3
Atmosphere: 3
Update: went in 8/13 at about 4ish. Was greeted by both of the Sandwich Artists in such a nice way. They both were very friendly and personable. One even had fun facts about what I ordered and which topping were good for the heart and long life. Very pleasant experience (I worked at this location 25 years ago) and both whom worked today deserve kudos and a raise!!
I dont usually go to this location. This subway is struggling with business. They only put 3 small pieces of meat on my Senior moms sandwich. They took her change and put it in there tip jar without asking. I felt like they were taking advantage of elders in this location.
Food: 4
Service: 3
Atmosphere: 3
It was good. I just feel places that serve food should have more than 1 person helping behind the counter regardless what time it is. You never know when you will get lots of people wanting to eat at the same place.
