Subway Restaurant,Fast food in Binghamton

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#27 Aus 76 in Binghamton
6.6
87 Rezension
Ambiente
6.6/10
Essen
6.6/10
Innere
6.6/10
Preise
6.6/10
Service
6.6/10
Mehr Details
Preis & Küche
$$$ Fast Food, Sandwiches
Restauranttyp
Restaurant, Fast food
Um
Many visitors mark that the staff is professional at this restaurant. A number of guests point out that the service is spectacular. But Subway has been rated below average by Google.
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87 rezensionen
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Shift change pretended not to see the delivery order and got out the door before the incoming shift knew there was an order. Therefore the order wasnt even started when I arrived. I got the "it just popped up" excuse. Sorry, wasn't born yesterday...it took 15 minutes to get here, so no way did it "just pop up".
Zero people in store waited 15 minutes while employee made subs for owner waiting in drive-thru. Food: 5 Service: 1 Atmosphere: 1
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L
Quelle: google
2
11 months ago
Picked up my order that I placed, got home and all 3 subs were wrong. I ordered veggie delights and got all meat filled subs which I could not eat due to being a vegetarian. Disgusting. Even if I ate meat, these sandwiches were poorly made and the vegetables were yellow and already going bad.
Subway is Subway, you can't go wrong with the food because it's standardized. Thats why they got 2 stars instead of 1. However my experience with the people at this location was absurd. Will never come back. We ordered online and the app instructed us to arrive for curbside pickup. The app instructions pecifically said to wait in our vehicle and check in via the app so we did. Upon arrival, this woman came out and immediately started scolding us for not going to the window for pick up (which was on the opposite side of the building, and No other signage gave directions to go there, except immediately next to the window, which cannot be seen from the main parking area of this little strip mall). There were no customers in the store at the time, but she snapped at us, saying we can't "just park" in the future becuase she can't come out if there are customers.... we could clearly see multiple people in the building. There is No excuse for this kind of behavior and if they eant customers to follow instructions they need to openly post them in visible places. Worse though, is that it took her 4 tries to get our very simple order fulfilled. We ordered 2 subs, 4 cookies, 2 fountain drinks. First she brought out only subs and 1 cookie. The subs are the only part of the order that required prep and they were delivered immediately as ordered. But she was missing 3 cookies and 2 drinks, which had all been paid for. She gave us the receipt It clearly stated everything we ordered. She clearly didn't read it at all. In a huff, she headed back in to get the rest but only broguht out one drink...... She went back inside, we pulled up to the window as requested, and finally got the remaining drink, but had to remind her Again to give us the rest of the cookies. EVERY SINGLE TIME we reminded her of a part of the order that was missing, she got irritated. She failed numerous times to meet even the basic (and simplest) expectations of her job and had the nerve to get irritable with me for her issues. All she had to do was walk our food out after it was made. But she acted like we were inconveniencing her.
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dr Damle
Quelle: google
10
A year ago
The toasted sandwich is the best I have ever tasted. The lady name Lacey (i asked her) she really knows how to toast. Rest every Subway I have been to until now warm the bun. But this wow crunch in every bite. Way to go. Am from Canada and don't know anyone here. Just saying Service Dine in Meal type Lunch Price per person $10–20
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ssasj ps
Quelle: google
4
7 months ago
place is nice for a quick bite. but beware of the lady who’s name starts with M! Service Dine in Price per person $10–20 Food: 4 Service: 1 Atmosphere: 4
Ordered many times same sub was charged 11$ same order today 16$ all Bc they could not swap ham with Roast beef. So I give them a $100 bill and they tell me they can’t break it. How do you run a business if you can’t break $100 bill? Service Take out Meal type Lunch Price per person $10–20
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Jerry
Quelle: google
2
2 years ago
Where are the corporate managers? This place got ran into the ground. Terrible service and closed at random hours. Also, to the GM of this store/franchise owner, if you are going to close an hour earlier than posted on not only your google ad, but the time posted on your door, then its time to update the damn sign and online. Stop wasting people's time. Ive never seen such a terrible subway. Think its time for corporate to come in and run this store the way it used to be ran.
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Cindy Moyster
Quelle: google
10
8 months ago
I love coming here for that on-the-run lunch item, I feel this is a much healthier choice than a quick burger. Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes 1 Low Fat Milk
You have been warned. I actually feel sorry for this owner even though they should definitely be doing their job and checking up on the night help. That being said, first major problem: never open when they are. Oh the sign says open til 9, I have driven up and the door's been locked, even as early as 730. I have gone 3 times this year, every time, 7, 8, 830, they are cleaned up and closed. Yup, closed. I end up going to Robinson Street. This time, they actually were there but all u could get was a salad she said. The sub prep was completely closed. Second, when they are open, they still arent. Again, yup. Before this last year. we went at dinner time, would make anything hot. Cleaned and closed up. Literally at 530-6. Amazing, they just said they werent making them. Not that somethings broken. Just werent. Period. Only problem is, that was over a year ago since these last 3 times was this last year. This place has a history of rudeness among us community members and most just avoid it. Fourth, it is just inconsistent. No matter what the issue, time open, friendliness, availability, food quality, etc you never know what you are going to get. Expecially after lunch. This owner is getting massively ripped off at night. I have never seen a chain restaurant this bad. They just don't care. Well, either do I.
become-owner-bg
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