Texas Steak Express - San Angelo Restaurant in San Angelo

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Rezensionen
#178 Aus 294 in San Angelo
7.4
199 Rezension
Ambiente
7.4/10
Essen
7.4/10
Innere
7.4/10
Preise
7.4/10
Service
7.4/10
Mehr Details
Preis & Küche
$$ Steakhouse, Fast Food, Sandwiches
Restauranttyp
Restaurant
Um
Not only should ASU Planetarium be visited, but also Steak Express.
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199 rezensionen
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Cmdr Darwin
Quelle: google
2
8 months ago
One word - HORRIBLE!! I ordered a sirloin medium rare with a salad & what I got was horrible, overcooked, scrap meat. The steak was nothing but rubbery gristle & the salad looked like it had sat out in the sun for 3 days! This is not the first or second time I’ve received horrible food from them, but it will be the last! I took a breath from them for at least a year, so this is NOT an isolated issue. Don’t bother ordering from these clowns, as this has been an ongoing issue for at least 2 years. Service Delivery Meal type Dinner Price per person $20–30 Food: 1
I ordered food online, it said my order would be delivered in 55 minutes, I was ok with that. But after waiting 83 minutes… I called the store that is within 1/2 a mile from my location, and the store manager said my driver had to make a delivery out by the lake (20 minutes away) and then bring me my order, this of course was blamed on a driver not showing up for work. I don’t understand why my order wasn’t delivered first being as literally around the corner from them. After finally getting my food, the food was cold like it had been sitting in a cooler Service Delivery Meal type Dinner Price per person $30–50 Food: 2 Service: 1
I've never encountered a more disrespectful and unprofessional manager in my life. I called to place a family order, making it clear that my daughter and I have severe allergies to tomatoes and lettuce. I asked if it was possible to skip the pre-packaged condiments on our burger and instead get a side of pickles. The employee consulted their manager, who flatly refused. I then requested to speak directly to the manager, explaining our food allergy and asking if we could have pickles separately to avoid cross-contamination. Shockingly, he replied, "No, we don't have a button to charge for that." I was in disbelief. I mentioned that this location had accommodated us before, to which he replied that now he had to report it because it's against their policy. When I asked if it was due to being busy, he said no. Then asked why was he so angry about the situation. He stated bc I already told my employee no and that wasn't enough for you now you want to talk to me. I said it's just a small cup literally 6/8 pickles. He then said in a condescending voice I know you're doing this just for pickles." I reiterated that it was due to allergies, and asked for his general manager's contact information, but he refused, stating why so I could twisting the story up to make him look bad. Frustrated and feeling unsafe about my food preparation, I asked if he wanted my business, to which he indifferently replied, "Honestly, I don't care; it's up to you." While I initially enjoyed the food, at this location. I won't return due to management issues. To the general manager, I have a recording of the incident. My daughter later called to inquire about the manager's name, which was provided as "Zach." Service Take out Price per person $30–50 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes Steak
This is by far the worst steak I've had in a long time, and it wasn't just mine, my whole family had steak that was tough as a boot. The steak was not over cooked it was pinkish red center, just bad meet. Steak Express at one time was pretty good but due to the last visit I will no longer be wasting over 100.00 dollars of my hard earned money on food I can't even chew. Save your money people. ......oh and the gallon of tea was soured 😡 Food: 1 Service: 1 Atmosphere: 1
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James Beall
Quelle: google
10
3 months ago
I had the ribeye and shrimp with baked potatoe and a not so garden salad as all it had in the salad was lettuce oh and let’s not forget about the gallon of sweet tea which hit the spot . I had it delivered to my hotel which was very convenient. I will say that the steak and shrimp was fabulous. It is a bit on the pricey side if you get it delivered but all in all I can complain Service Delivery Meal type Dinner Price per person $30–50 Food: 5 Service: 5 Recommended dishes Butter Sour Cream or Dressing
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Shaun Boddie
Quelle: google
10
3 weeks ago
Can always depend on Steak Express to provide hot, fresh, and delicious food. You can't go wrong with any item on the menu. It was great, as always! Service Take out Meal type Dinner Price per person $20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes Steak Tips and Loaded Baked Potato
Steak and baked potato was delicious. Cooked to perfection. 🤤 Always friendly and great customer service. One of my favorites in San Angelo. Service Take out Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Steak
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Cathy Torres
Quelle: google
2
5 months ago
Worst food ever. Ordered steak tips were tough with no au jus. Paid for loaded baked potato didn’t get any of the butter, sour cream, bacon, or cheese. The salad was wilted. Also ordered Philly cheese it was so awful. Tasted horrible not fully cooked. Won’t be going back. Service Take out Meal type Dinner Price per person $30–50 Food: 1 Service: 3 Atmosphere: 3
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Rowdy Parker
Quelle: google
6
6 months ago
Put my order in for a steak and was told after and not up front it would be 20 minutes. That’s not express in my opinion. (Disclaimer) the steak took about 11 minutes which I think is (express). Things like that should be told up front to the customer. Price was fair for the food. But I have to knock them on how I wanted the steak. Asked medium and got well done. Steak wasn’t bad for well done but it could be better for the way I wanted it. My suggestion would be to study your cook time and disclose the more accurate time results you get on average with customers. Staff was friendly and appeared to be doing their job as directed. Food: 3 Service: 3 Atmosphere: 5
Ordered a medium rib eye steak, it was worse steak I’ve ever eaten, not juicy, was very tough, gave it to my dog , he enjoyed it! The only that was good was the baked potato! Lesson learned Service Take out Meal type Dinner Price per person $20–30 Food: 2 Service: 3
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