The Coffee Bean & Tea Leaf @ Eco Grandeur Cafe in Bandar Puncak Alam

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#75 Aus 263 in Bandar Puncak Alam
8.6
81 Rezension
Ambiente
8.6/10
Essen
8.6/10
Innere
8.6/10
Preise
8.6/10
Service
8.6/10
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Preis & Küche
$$ International
Restauranttyp
Cafe
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81 rezensionen
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One of the best cafes I have visited. I love the latte, espresso, and Americano. The cake and cookies are amazing. The pasta with pesto sauce is also good, and the spaghetti bolognese. The atmosphere is elegant, suitable for families, and the decor is nice. The service is also fast. I recommend it. Service Dine in Meal type Other Price per person RM 20–40 Food: 5 Service: 5 Atmosphere: 5
This is not first time coming here. But today after i read bad google reviews and experienced myself! I was very angry!! First, the cashier a guy didnt even to ask what i want to order but instead just look at me (i mean do you guys not friendly to customers???). Secondly, the girl that serve my drinks- didnt even bother to use the buzzer given, instead just call my name with slow voice. Thirdly, this made me even dissatisfied with the service, i order my food and didnt even arrive after 30 mins(the customer after me even get their food *pasta menu i order the same). And when i ask the girl she said “huh” “oh”!. I dont need you to be really friendly with customer but at least say sorry (not even sorry after i confront them). I know work in F&B is tiring but you didnt have to be a rude to your customer! I very dissapointed with this branches. Please mind your manner!!!! RUDE STAFF!!! (But there is one staff that helpful and ask nicely) Service Dine in Meal type Breakfast Price per person RM 20–40 Food: 2 Service: 1 Atmosphere: 3
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Jessie Lee
Quelle: google
6
7 months ago
Very Nice Cozy n good food good service too..BUT more n More ppl come to just sit n play with the laptop n wasted the tables for others customer..n Coffee area is for adult to chill n chitchat n discussion..not bring babies or few years old comes in run around yelling n playing in the coffee bean..this is not a playground!! Plus they missed used the toilet...so many tables only shared 1 toilet...Man n Woman shared one toilet..the toilet is so dirty.. the Staff need to takenote have to go clean every couple hours..because the people there need educate them..how to use the toilet..they need to know next person goes in use the toilet too not only them. Hygiene please!!! Such a beautiful cafe..Please don't ruin it... Starbucks around this area already ruined..not cozy place to chill with friends anymore...Coffee Bean was a nice Cozy place when Openings, but now getting worst....Hope the Management can come hv a look educate the staff... Hygiene in the toilet is important cause 1 n only toilet shared by Male n Female.. stop kids from yelling n running around because there is not playground! N don't let the kids jump on Sofas or on table... 😥😫 Service Dine in Meal type Other Price per person RM 20–40 Food: 4 Service: 4 Atmosphere: 4
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Anje Mot
Quelle: google
6
3 months ago
Couldn't really understand what the staff is saying. He isn't local and wears a mask 😷 so ordering is a bit of a hassle. Service Dine in Meal type Dinner Price per person RM 20–40 Food: 4 Service: 3 Atmosphere: 4
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J
Quelle: google
6
6 months ago
Comfortable place. Good air conditioning. No need to worry abt parking. So so but still acceptable coffee and bagels. Scones no good. Service Dine in Meal type Other
Food is good as usual but the service is a mess. The order was not prepared in order. Some drink was prepared and put on the counter for long time while waiting for other drink to be ready. The staff even lost the order since it was not prepared in order sequence. Maybe staff need more training. Hope it will be improved in my next visit to the place. Only got food photo since the drink only done after the food already finished Service Dine in Meal type Lunch Price per person RM 100–120 Food: 5 Service: 3 Atmosphere: 5
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Elly M
Quelle: google
10
8 months ago
Still brand spanking new. Just follow the banners on the road. Opposite of Texas Chicken there's a turn left, just go down the road til you see CBTL on your left. There's a drive thru but I haven't tried that yet. The service is prompt and friendly so far. Coffee good as always. The place is neat and cozy but can fit many people. New place for mengopi in Puncak Alam. Service Dine in Meal type Breakfast Price per person RM 20–40
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Azman Alias
Quelle: google
10
6 months ago
ONCE YOU STEP IN... The smell of coffee and pastries fill up the air... its just AWESOME COFFEE BEAN N TEA LEAF NEVER LETS ANYONE DOWN🍒🍒🍒😀 Service Dine in Meal type Other Price per person RM 40–60
New flavour of coffee and tea.. Definitely should try. Recommended!! Service Take out Food: 5 Service: 5 Atmosphere: 5
The staff were mostly friendly except a guy name “AMM”, since you are working in front line, please greet or simply put a nice smile and actually interact with customer, no need to be so cold, even when you’re taking order, can’t hear you clearly and “buat muka” when customer asking queries. Food: 2 Service: 2 Atmosphere: 4
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