Beautiful and relaxed atmosphere. Great place for a quick refresh in-between swims etc. EXCELLENT smoothies. But not the fastest service.
Price per person
R 50–100
Food: 4
Service: 4
Atmosphere: 5
Thank you Percy (our waiter) friendly and fast service, we enjoyed your energy and conversation.
Service
Dine in
Meal type
Other
Price per person
R 50–100
Service: 5
Atmosphere: 5
The best Service and Food by far from The owners to all the staff it has been an amazing experience to Feel comfortable and so welcome in your Shop, Be served with the best food and drinks and feel right at home with a wonderful view.
Best place ever, They make you feel like Family.
I would recommend this place to anyone.
Service
Dine in
Meal type
Breakfast
Price per person
R 150–200
Food: 5
Service: 5
Atmosphere: 5
Recommended dishes
Carrot Cake
As Google Cape Town, we like to stop in at businesses and rates them on what the business offers and also rate their service. I'm delighted to say that Timeless Cafe is a very friendly and relaxing little coffee shop. If there is any way we can help with our services be sure to let us know. Thank you again.
Service: 5
Atmosphere: 5
So, when you go out for a breakfast at a café, you expect a few quality of life things. Nothing out of the ordinary, you expect the breakfast to be served in a reasonable amount of time, the food to be plated in a manner that doesn’t make it look like you’ve been served a tiny amount of food and at least some of the optional extras on the menu to be available to add and if they are unavailable, that you will not be billed for them anyway.
I would have loved to enjoy this experience but it was truly disappointing.
Service
Dine in
Meal type
Breakfast
Price per person
R 150–200
Food: 2
Service: 2
Atmosphere: 4
My booking made for the busy 2 January for breakfast we discovered when we arrived had been cancelled arbitrarily by Management. Once we had a table, we ordered 4 cappuccinos/coffees. Only 3 were served. When the waiter was queried where the 4th one was, despite the waiter having written it down in his book, seemed completely oblivious that there should have been 4. It took a lot longer than it ought to have to be served. We waited over 45 minutes for our food, which when it arrived was cold. After we had sent the food back, we were brought the toast for the breakfast. We sent that back as well so that at least we would have hot, fresh toast by the time the new main meals would be served. We then had to wait longer for the new meals. In all of the time, the waiters were completely absent and unconcerned to provide any service.The 4 Management people present were mostly equally completely disinterested in following up on the lengthy delays/cold food/etc. No apologies were given for the problems we encountered with service, food, etc. If I could give zero stars in this rating, I would.
Having now seen the response from Timeless I have to add to my review. Much of what the management say is a pack of lies.
The booking we made was cancelled, as one of the management, the person with whom I had booked directly, told me that she had cancelled our booking because she had not been able to send a menu which I had requested, and she had therefore assumed we did not want to keep our booking. Yes, there happened to be a table open, and we were given it straight away, but the booking had been cancelled, and if there had been no free table when we arrived, we would not have been able to be there for breakfast.
I have three family members - and other customers around us at the very next table who similarly had had to wait a long time for their food to be served to them - who can prove that I did not "shout at" any staff or management. In fact,a s far as staff were concerned, we continued to thank them whenever they brought something to the table, despite their service being poor.
I actually asked management kindly if we could change tables due to the small size of the table we had been given, for two parents in their 90s.
The fourth coffee was NOT brought immediately. I asked the waitress, some time after the 3 coffees had been brought, where the 4th coffee was. She did not know what I was talking about, and then went to order it. That coffee was brought 5-10 minutes later. Of course, management would not have known this, since they were not present to witness this.
There were also no toilet rolls in the toilets, and when I asked the manager for a toilet roll for the ladies' toilet she said she would get one. She went off, but never came back. I then asked another waitress to get us a toilet rolls, and she went off but also never returned. There was also no soap/handwash with which to wash one's hands, nor anything with which to dry one's hands.
Perhaps the saddest indictment of the restaurant, however, is the management response to my review. I have every right to post a review of my experience of the restaurant - something which I see other customers have indeed done to reflect their own similar experiences. What one might expect from management would not be lies about a customer's experience, but an understanding and acceptance of a customer's bad experiences of their establishment. NOT AN APOLOGY IN SIGHT, NOT EVEN FOR THE COLD FOOD THAT HAD TO BE RETURNED. As for being busy and the long wait for food, interestingly, when we returned the meals, after waiting over 45 minutes for the cold food - no amount of business in the kitchen can explain the food being cold when it is served - it took no more than 15 further minutes for the new meals to be provided.
Service
Dine in
Meal type
Breakfast
Price per person
R 100–150
Food: 1
Service: 1
Atmosphere: 1
Even in loadshedding we could enjoy a nice Lunch, staff is friendly just a little slow but it could have been because of the electricity issue. Thank you Heilletje
Service
Dine in
Meal type
Brunch
Price per person
R 500+
Food: 5
Service: 4
Atmosphere: 4
Well done to the owner/manager who has stopped a guy smoking at the tables. I will go back just for that!
Great smoothies and friendly service(and obviously lovely view)
Service
Dine in
Meal type
Other
Price per person
R 100–150
Food: 5
Service: 5
Atmosphere: 5
Always treated like vip s at Timeless. Good food,coffee and great service with beautiful view
Service
Dine in
Meal type
Breakfast
Price per person
R 150–200
Food: 5
Service: 5
Atmosphere: 5
How do we give a 10star rating for Timeless cafe?
From the moment we walked in up until we left the experience was nothing less but exceptional.
Fantastic Vibe, Friendly Staff, Food is absolutely fantastic. The food is tasty and like nothing I have experienced in a while.
Definitley my fav Breakfast spot from now on.
Thank you Chris and Team!!!!
Food: 5
Service: 5
Atmosphere: 5
