Tom Thumb Bakery,Store in Rockwall
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$$
Bakery
Restauranttyp
Bakery, Store
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412
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Quelle:
10
A month ago
The store was extremely clean and well organized. I couldn’t locate an item and I asked the store employee who helped me find the item without any hesitation. He was friendly and very helpful. I was able to get my shopping done in 20 minutes.
Quelle:
2
3 months ago
Buyers Beware of the butcher is running a scam. Yesterday I bought 8.860lbs. of Boneless skinless chicken breast was on sale for 99 cents. The butcher said she had it prewrapped for faster service. Well yeah right. I got it home unwrapped it and weighed it with all the wrapping was 8.860 when weighed the chicken itself was 6 lbs. almost 3 lbs difference. Then I had to cut off chicken skin which had been left on and found bone fragments in the meat. Had a kid ate it they could have choked on the bones. To say the least will NEVER EVER BUY MEAT FROM HERE. Cheese just beginning left on the floor. Yes it was warm not cold cheese.
Quelle:
4
A month ago
The Tom Thumb store itself is fine. Great selections of food. I’ve never interacted with any employees to comment on that.
Now for the bakery…. I’m going to give it 2 stars because of the overall experience of ordering my son’s cake. It was a giant headache and when I went to pick it up, it was not even close to what I had pictured. The lady behind the counter suggested picking a picture to be printed onto the cake. Seemed easy enough so I picked a photo and then she tells me I need to print it. I printed it and brought it to the store the next day. Now you would assume they would shape the picture to fit the cake ,but no, they put a square picture on a round cake. That is my main complaint because in what world does that make sense to do. Their edible printer ink was also running low I guess because the colors are off. I asked for flames on the sides of the cake and just got vertical stripes. I also didn’t ask for a white border on top of the cake. I asked for it to match the flames. The chocolate cake itself also wasn’t good. Thankfully my son was only turning 5 and was just happy to see Godzilla and Kong on a cake. I learned my lesson, from now on I will order from a true baker and not a grocery store. Side note: I picked this bakery because I heard some people raving about a Tom Thumb bakery in Rockwall for birthday cakes. It is NOT this location. Try the one going towards Heath.
Quelle:
10
A month ago
The bakery makes the absolute best birthday cakes!!! They made my twin girls 4th bday Bluey themed cake and it was beautiful and delicious!! Highly recommend!!
Quelle:
10
9 months ago
Great grocer! Its like Whole Foods without the attitude. The produce and meats are fresh. The deli has a good assortment of foods like potato salads and chicken dishes, and the sandwiches are excellent. The grocery aisles have unique items and the frozen foods always has top quality products and something new to try. The store is always in good shape, clean and organized and the employees are helpful. One of the few times I don't mind shopping.
Quelle:
10
8 months ago
If I could give her 10 stars I would. VAL in floral, was absolutely amazing today. I walked in looking for last minute flowers for the tragic death of a child and I immediately knew I was meant to be there. She was kind and offered her services and put together and entire standing spray for us in just a few hours. I am immensely grateful for her help, her kindness, and her willingness to go above and beyond. I wish amazing things for her.......beyond that moment, the store was also great. A sitting area if you're grabbing lunch, good food choices, flower and veggies looked great. My only complaints would be my son thought the restrooms were dirty and only one check out lane at 3pm.
Quelle:
10
7 months ago
Connor is an amazing store associate! He saw me struggling carrying items I was buying and offered to grab a cart for me. Also quickly helped with the self checkout process
Quelle:
10
A year ago
Me and my wife visited the store on Super Bowl Sunday to avoid the horror that is Walmart on Sundays. It was a very refreshing experience. We were checked out by a gentleman that was on a roll with the $5 bag fundraiser he only needed to get a few more bags to meet the goal before the end of his shift. He was super efficient and quick at checking out. He showed passion and pride for his position. He was truly a breath of fresh air and inspiration. This store is truly blessed to have this man on the payroll. I didn't catch his name but wanted to thank him for the experience. Thank you for your service sir.
Quelle:
2
4 months ago
Unfortunately they were not able to sell me a case of sprites when they do offers them and they had it on the shelves
Tricky tricky
They sale a case for $34 of 24
And individually the sell them more expensive $2.29 each
Poor service
Quelle:
2
8 months ago
Deli and bakery services are terrible. They are very rude and unfriendly. I hope they hire staff with common sense and courtesy. Deli Fried chicken is always dry and tough, as they have been under the heat lamp for the whole day. And when asked for fresh ones, its always 20 min wait. Same with Bakery, always have to wait 10 plus min for someone to come out from the back to assist.
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