The food is good and I am just loving this mini bowl. Chicken only but still good.
Service
Dine in
Meal type
Lunch
Price per person
$1–10
Food: 5
Service: 5
Atmosphere: 5
So far the food has bin on par and really enjoy it and is good. 5 ⭐. I just don't understand why they are changed me to not put cabbage in my bowl. That to me doesn't make sense.
Service
Take out
Meal type
Lunch
Price per person
$10–20
Good fresh food. The cashier was struggling a bit. Making the wait a little longer. The people in front of me were pretty frustrated. I think she was just new (at least I hope so). The add avocado was close to $1.50. For half an avocado. Kind of an outrageous mark up. Sauces are located next the the soda machine. They did package up my to go order really well. And packaging is microwave safe, which is super convenient for reheating your left overs. The veggies they add are steamed carrots and broccoli.
This comment is about the customer service. When you ask what is in the bowl, I got the answer "whatever is pictured" now clearly I cannot see what is under the pictured veggies. Cashier then continued to defend the cooks (who rang my order) behavior by stating "well he's just the cook and doesn't know what goes in there, it's the cashier's job but I was probably on break". Coming from giving proper customer service in the past, I'm not saying customers always right but man up and say a simple I apologize for the service that was rendered, don't continue to make the situation bigger than it is. This could have been squashed within the first 30 seconds. Just by her voice she seemed to be annoyed by the way she gave short defensive answers. I then said I didn't mean to make you upset, I mean c'mon I was nice enough to acknowledge the fact that she was clearly upset of something she was not in control of. At the end I asked if they try not to put cooks in as cashier's if they are not familiar with the menu. Again cashier was short and unconvincing and said "sure". I then ended with it's okay clearly this won't be solved through you. I will call tomorrow and speak with a manager. FYI, it's upsetting cuz my order was incomplete and I couldn't leave my station cuz I'm a nurse and had just started my shift for the night. Very bland dinner