Wendy's Restaurant,Fast food in Bothell

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Rezensionen
#89 Aus 147 in Bothell
7.5
449 Rezension
Ambiente
7.5/10
Essen
7.5/10
Innere
7.5/10
Preise
7.5/10
Service
7.5/10
Mehr Details
Preis
$$$
Restauranttyp
Restaurant, Fast food
Um
Come here for good chicken nuggets, hamburgers and salads if you are hungry. Tasty biscuits have a pleasant taste. This fast food will offer you delicious lemonade. Wendy's is famous for its great service and friendly staff, that is always ready to help you. As people find it, the atmosphere is pleasant here. But this place hasn't achieved a high rating from Google users.
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449 rezensionen
Bewertung
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Eleana May
Quelle: google
10
3 weeks ago
Today, I'm quite hungry, and my go-to fast-food choice is Wendy's for their delicious Apple Pecan Salad. I'm also craving fries! Everything sounds good aside I forgot to get hamburger with veggies– will easy to eat, whether through the drive-thru or dine-in! Yum! Service Dine in Meal type Lunch Price per person $1–10 Food: 5 Service: 4 Atmosphere: 5 Recommended dishes Wendy's Hot & Crispy Fries
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Sarah K
Quelle: google
6
A week ago
Very disappointed in the customer service. Went through the drive thru. Gave my order and rolled up to the window. I was completely ignored. I sat there as the employees tried to look busy and avoid talking to me. Then, when my order was ready, the cashier's first words to me were how much I owe. No hello? or How's your day been? A robot is more friendly than the staff. Robots at Fred Meyer say thank you, a parking pay machine says Have a nice day. Its sad when robots are more human than humans. As for the food, it was decent and unexpectantly filling. Its cheap and you get what you paid for. Great for a quick bite. The fries lose their heat quickly so eat them fast! Service Take out Meal type Lunch Price per person $1–10 Food: 5 Service: 1 Atmosphere: 4 Recommended dishes Baconator
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Benji Smith
Quelle: google
10
A month ago
This is a very nice place to work at Han has amazing customer service. Service Dine in Meal type Lunch Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Cheeseburger
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Brad
Quelle: google
4
2 months ago
The dining room is closed, but this isn't communicated in the app. I did mobile ordering for pick up inside. I was pointed back towards the very long drive through line and not let inside of the dinning room. Once I finally got to the drive through window they tried giving me a completely, and obviously, wrong order. They seemed very confused when I wouldn't take it. Apparently it was sitting on the counter in the closed dinning room. Not sure how I'd be able to get that since the dining room is closed. It took an extra 20 minutes from when my order should have been ready. My food was cold by the time they got it to me. I wish I could say this is uncommon but every time I have tried this location it's very slow. Stay far away if you like your food hot or are in a hurry. Service Take out Meal type Lunch Price per person $10–20 Food: 3 Service: 1
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Claire W.
Quelle: google
2
2 months ago
After visiting here on 11/15 the cashier, Trent, took my card back for longer than anticipated out of my line of vision. He held it for a long period of time which is unusual and has never happened my previous visits to Wendy’s. Today, I received two fraudulent charges at local stores within a 5 mi radius of this location. I don’t use this credit card often and feel very confident it happened here. Beware of ordering from the drive thru here!!
The staff were very patient and helpful when I took my mentally and physically disabled sister here. The young man taking our order was very patient and friendly as I interpreted what my sister wanted. And they were totally "don't worry about it!" when my sister ended up accidentally making a bit of a mess. The food was actually pretty decent for fast food (my burger was much better than what I've gotten at McD's and BK), although slightly more expensive. The fireplace gives it a much higher class ambience. Very nice. And the staff were great. Service Dine in Meal type Lunch Price per person $10–20 Food: 4 Service: 5 Atmosphere: 4
Easy to order, quick, very friendly. Franklin helped at the counter. I never expected such GREAT service. Friendly, efficient very helpful! Wendy's found a gem here! Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5
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Merrisa Ng
Quelle: google
4
4 weeks ago
The food is just your average fast food quality, so it's nothing extraordinary. We had ordered our dinner for "carry out" since the drive-thru lines are usually long and slow moving. However, the staff decided to close the dining room (at 6pm). We could see our order sitting on the pick-up shelf, but the staff signaled that we had to get into the drive- thru line in order to get the food that was within arms reach. We ended up having to wait in the drive-thru line for at least 30 minutes. We asked the staff member when the dining room is usually closed, for future reference, and received an incredibly unsatisfactory answer- "I don't know, around 6 or 7? Something like that." The staff should be consistent with their "dining room closing times," rather than picking and choosing to close it at their own discretion. The website also indicates that the "restaurant hours" are from 9a-10p, which is clearly very far off from this chosen 6pm closing time. We had a hungry child in the backseat, but he was subjected to this ridiculous situation because the staff couldn't open the door to give us the food that we had ordered nearly 45 minutes before. The food was ready to go. The food was withheld for no good reason. The food was soggy after sitting on the shelf for all that time. Absolutely ridiculous and unacceptable. Service Take out Meal type Dinner Food: 2 Service: 1 Atmosphere: 1
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Irie Mann
Quelle: google
2
A month ago
I've been going to this Wendy's for almost 10 years. This current crew is laughably unprofessional. Because of my last encounter, I will NEVER patronize this Wendy's again. I ordered a Double to-go. I was given my order, WITHOUT A RECEIPT. I decided to eat-in. Usually get a single so it didn't dawn on me that the burger was wrong until I'd eaten about 1/3. I brought it to the counter. Told the person I'd ordered a double and received a single. Instead of an empathetic response and providing the service I'm used to, she had the GAUL to say, "You ate almost half of it." My response was, "AND!" She dismissively turned away. That's the point where I started demanding names. When I asked for the original servers name, his response was, "Why do you need my name. I didn't do anything." I said, "You took my order and gave me my order, RIGHT?!" Crickets. I find out when the rude person who implied I was doing something nefarious comes back with a Double that SHE is the manger!!! Her name begins with W but I don't recall when it is. There were no fewer the 5 people standing around doing NOTHING but giggling amongst themselves like jr. high school girls. This Wendy's has gone to hell and looks like it will NOT be coming back. Neither will I. GOOD RIDDANCE! Service: 1
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Dawna Worden
Quelle: google
10
3 weeks ago
Isabel, Melissa, and all the people behind were just amazing tonight! Thank you for your excellent customer service and going above and beyond for our family's late night meal! Service Take out Meal type Dinner Price per person $10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes Wendy's Hot & Crispy Fries
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